Morgan Chapman, SVP, Partnerships, Fluent, Inc
As brands push to connect digital journeys with physical retail, the moment customers leave the store—after the point of sale—is an overlooked yet powerful moment in a brick and mortar experience. This roundtable will explore how retailers, RMNs, and their partners are redefining “store as media,” with a focus on the checkout and point-of-exit experience. We’ll discuss how to bring the digital funnel in-store without disrupting the shopper, using tools like QR codes and mobile rewards to create seamless, opted-in engagement. Participants will compare approaches to in-store audiences (endemic and non-endemic), examine what actually feels valuable vs. “just more ads,” and share what is and isn’t working when activating at the POS. You’ll leave with practical ideas for using in-store inventory to deepen relationships, drive incremental revenue, and solve real shopper and client problems, not just showcase capabilities.